Self Help & FAQs
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We're here to help! If you don't find your answers in the list of our frequently asked questions, give us a call at 1-800-290-4645
It is a good idea to have a professional look at your furnace. If the heat is still working you can save yourself a few dollars by scheduling a service call on the next business day, rather than calling for an after-hours visit. Until the service provider arrives, however, keep a close watch for any changes.
When you use oil to heat your home, it is not uncommon to have the odor of diesel fuel appear occasionally. A thimble full of heating oil can permeate an entire room.
If your tank is in the basement of your home, go down and inspect it immediately. Heating oil is actually an oil, so it will be greasy, and it is dyed red. If you see any substance resembling this, please call Husky right away. If your tank is outside also inspect it for a red, greasy substance.
As mentioned earlier, diesel fuel has a strong odor and a single drop is noticeable. If your tank is inground and you smell oil, it is likely from your furnace and it is a good idea to schedule an appointment to have it inspected and, if needed, repaired.
Heating oil is a type of diesel fuel, a petroleum product just like gasoline, and its odor is very strong. It can be dangerous in large amounts in small spaces, but this situation is rare. It is more of an annoyance than a danger.
First, check to be sure your tank is not empty. Most tanks have a gauge and are moderately accurate.
Next, be sure your furnace has power. Occasionally a furnace is on the circuit as another power-hungry appliance and may cause the breaker to trip.
If neither of these solve your problem, a furnace generally has a “restart” button that you can push to get things moving. However, push this button only once. The furnace should run for a few minutes; if so, you have solved your problem. Looking for more detailed instruction on restarting your furnace, click here for written direction or here for an instructional video.
If the furnace refuses to come alive, or if it shuts off again right away, give Husky a call for service.